I received an invoice for a service that I had cancelled. So, I sent their billing department an email asking what was up, and even provided proof that the domain name was in fact cancelled and automatic renewal was in fact terminated. Code: Dear --------, Please find attached the invoice dated 08/6/2018. This invoice is in pdf electronic format. It can be read with the Adobe Reader, which you can download free of charge from the Adobe website at adobe.com/products/acrobat/readstep2.html. Double click on the attached file to view the invoice and print out a hard-copy for your records. The amount shown will be debited from your credit card on file within the next 7 days. Please do NOT send us a check. If you have any billing-related questions, please call our billing department at 1-877-300-8316 Monday through Friday (except holidays) 9am to 5pm EST. We will be happy to help you clear up any questions you may have, as quickly as possible. Sincerely, Your 1&1 Team www.1and1.com Earn back your 1&1 service fees and more by referring new customers.